No. 1. How to find the tour you require.?

When you go to our website you will see all the tours available, i.e. Tour Packages, Nile cruises, Day Tours. When you find the tour you would like go to our section on how to book tours.

No. 2. How to book tours?

If you are a new customer you can click into the Sign Up icon in our website page. If you are an exsiting customer with us you can click into Login. This will give you all the information you need to book your tour. When you have decided to book the tour you wish go to the icon Add to Cart, if you still wish to look at more tours you may do so. When you have finished and are ready go to the icon Checkout . This will display the tour(s) you have chosen and the Total price plus how to pay. • Review the order and fill in your contact details and billing information and read the terms and conditions of the supplier. • After you have filled in your contact details and billing information we will send you an Electronic Voucher.

No.3. Can I cancel my order and refund?

Yes you may cancel your order, but please read the information in our Cancellation Policy carefully as sometimes this will incur a fee. The amount refunded depends on how far in advance we are notified about your wish to cancel. If you have booked a Shore Excursion from a cruise ship with us and the circumstances are outside of your control. i.e. weather condtions preventing the ship from entering the port then a full refund will be granted for whatever amount you have paid in advance.

No.4. How is the safety of the online transaction?

All transactions sent over the Internet are secured by SSL encryption ensuring that all information transmitted remains confidential at all times . No 5. Can I change my booking tour? Yes you may change your Booking Tour by simply sending us an e-mail to… [email protected]. Once we have received your e-mail we will endevour to make the changes you wish.

No.6. Can I share my travel experience with other customers that have used your Company?

Yes you are most welcome to share your Travel experiences with other Customers who have used our Company. This can be done by reading and making a review.

No. 7. How to contact with Reflections Travel?

You can make contact with us by clicking into the Contact Us which is featured at the bottom of the page. You can then leave us a message and we will get back to you ASAP.

No. 8. Is there a special rate for private groups booking with Reflections Travel?

Yes we at Reflections Travel do provide a special rate for private larger groups. If it is for 15 or more persons contact us and we will provide you with the information.

No. 9. How much will I have to pay as a deposit? How will I pay it?

We require a deposit of 25% of the total price of the tour, exception being at peak times i.e. Christmas and New Year and Easter, then the deposit required will be 50% of the total price. You can pay the deposit by either Bank Transfer for which we would give you our Bank Account details, or you may pay by Weston Union , Paypal.

No.10. How can I obtain my visa to visit Egypt?

Visitors to Egypt must have a passport valid for at least six month after their arrival and all foreign citizens must obtain a visa to enter Egypt. You can apply for a tourist visa at any Egyptian embassy or consulate around the world. Travelers of the following nationalities can purchase a 1 month entry visa without application upon arrival in Egypt: Australia, Canada, Croatia, European Union, Georgia, Japan, New Zealand, Norway, Macedonia, Republic of Korea, Russian Federation, Serbia, Ukraine, United Kingdom and United States. This only takes a few minutes to do at a bank window before you go through customs

Egypt generally has three types of entry visas.

Entry visa--valid for one month; given to any non-Egyptian citizen entering the country without a previously purchased visa Transit visa--given to any non-Egyptian citizen entering the country for a limited period of time for transit reasons Tourist visa--valid for up to 3 months and available with single or multiple entries; purchased by the majority of visitors to Egypt from a Egyptian embassy or consulate before arriving in the country

How do I apply for a visa to enter Egypt if I live away from the country of my nationality?

If the traveler has a residence permit to live in another country, they can apply for a visa from the Egyptian embassy or consulate in that country or buy a visa upon arrival in the Cairo, Hurghada, or Luxor Airports. If they do not hold a residency permit, they must obtain their visa from the Egyptian embassy/consulate in the country that issued their passport.

If I have already obtained a visa to enter Sinai, will I be able to visit other destinations in Egypt?

The visa for Sinai allows tourists to travel anywhere in the Sinai Peninsula; however, if they want to visit another part of Egypt, like Cairo, Hurghada, Luxor, or Aswan, they will need to obtain a new visa using the methods described in question 1

Can I extend the period of my tourist visa beyond its expiration?

It is possible to extend a tourist, but this requires obtaining an extension from the Mogamma building in the Tahrir Complex in Cairo or other governmental offices in another city. There is a two-week grace period after your visa expires during which you may purchase an extension without being subject to a fine.

No.11. Can I bring a personal supply of cigarettes and alcohol with me when I am visiting Egypt?

It is always recommended for travelers who wish to have their own supply of cigarettes and alcohol with them in Egypt to purchase them upon arrival. There are duty free shops in the airports in Cairo, Luxor, Hurghada, El Gouna and Sharm El Sheikh. Tourists are allowed to purchase up to 3 liters of alcohol and up to 200 cigarettes on arrival.

What happens if I didn't purchase my alcohol and cigarettes upon arrival, will I have the chance to buy them elsewhere in Egypt?

Tourists have 48 hours after arrival to buy these products from any duty free shop in Egypt. Duty free locations are in the airports in Cairo, Luxor, Hurghada, El Gouna and Sharm El Sheikh. There are also several other locations in Cairo and in hotels in Sharm El Sheikh, El Gouna and Hurghada. Your will be able to purchase up to 3 liters of alcohol and up to 200 cigarettes.

Can I bring my supplies of alcohol and cigarettes with me from any other country while I visit Egypt?

The allowance for cigarettes or alcohol brought to Egypt from another other country is 1 liter of alcohol and 200 cigarettes.

No.13. Is there any special dress code to be followed during visiting a mosque in Egypt?

There aren’t really special clothes to be put on while visiting a mosque in Egypt; however, modest dress would be highly recommended and in some mosques, women will be asked to cover their hair and perhaps their arms and legs. Both women and men will be asked to remove their shoes before entering a mosque.

Are tourists allowed to enter the Christian monuments in Egypt?

In Egypt, churches are treated the same as mosques. Most churches and monasteries welcome tourists and foreigners, except during Lent. Modest dress is also advisable while visiting Christian monuments in Egypt.

No.14. Can I take pictures while visiting the monuments in Egypt?

Photography is allowed in most of the historical sites and museums in Egypt, but some of them have extra charges for taking in a camera. However, in some museums, like the Egyptian Museum of Antiquities, and some historical sites, like the Valley of the Kings in Luxor, photography is prohibited and visitors are asked to leave their cameras at the reception before entering.

No.15. Are there any health issues that I should worry about in Egypt?

Tourist generally face few health problems in Egypt, but occasionally travelers can experience some gastric disturbance resulting from drinking tap water or eating from a local restaurant not recommended by their tour guides. It is very hot in Egypt during the Summer so take sensible precautions where the sun is concerned and wear a hat or scarf and loose clothing and also drinking Bottled Water can eliminate any health risks.

No.16. What is the official currency in Egypt?

The official currency of Egypt is the Egyptian pound, and commonly abbreviated as LE. One Egyptian pound is 100 piastres, There are banknotes of 1, 5, 10, 20, 50, 100, and 200 LE and there are coins of 25 piastres, 50 piastres, and 1 pound. It can sometimes be difficult to find change for large bills so it is always advisable to have change on hand for taxis and tips.

No.17. Will I be able to exchange dollars, Euros, or other currencies in Egypt?

Yes, there are many Bank and Exchange shops in Egypt that will be able to exchange Dollars, Euros and GBP.

No.18. Is it a common practice to give tips in Egypt?

Yes it is common practice to give tips in Egypt, the amount to give really depends on how you have found the service that has been given to you.

Additional Questions.

If there are any questions you may have that have not been shown in the above, please just go to Contact Us and leave a message and we will get back to you ASAP.